We've done our best to answer as many questions as we could think of, but there are so many that we must have missed a few. To get in touch with us, e-mail and we'll help you further.

Q : What server O/S. are you running?
We use RedHat 7.0 on our Linux servers and windows2003 on our NT servers.

Q :Can I access my domain address with or without the "www"?
Yes, you will be able to access the domain address with or without the "www" in front of the domain name. Example: [http://www.your-name.com] or [http://your-name.com] is acceptable, whichever you prefer.

Q :Do you offer dial-up Internet access?
No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site.

Q :How long does it take before my domain name is active?
Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All Internet providers must update their records (DNS tables) to reflect the new site's location.

Q :How long does a domain name registration last for?
For a .com .net or .org it is for the period you choose 1-10 years.

Q :Can I use my hosting account for commercial purposes ?
Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to the users of the Internet community and we encourage our customers to utilize such an enormous medium

Q :What is the bandwidth allocation on your hosting accounts?
We offer unlimited bandwidth for each of the user accounts. Don't worry about the traffic. Go ahead with your site promotion activities.

Q :Are there any hidden costs for the domain name?
No! The price listed is the price that you will pay, all fees are included

Q :Which FTP software do you recommend?
We recommend Cute FTP, or WS_FTP. You can download either one of these from http://www.download.com/

Q :I forgot my username and/or password. What should I do?
Email support@purani.com and ask us for it.

Q :Do your hosting accounts support SSI?
Yes this is turned on by default.

Q :Do you support ASP?
Yes, our windows 2000 server supports ASP scripts. file extension of ASP script should be ".asp".

Q :Do you support PHP?
Yes, our servers supports PHP scripts. File extension of PHP scripts should be ".php".

Q :Do you support FrontPage 2000 server extensions?
Yes, This is available free for all Linux hosting accounts